Policy Service Center

Policy Service Center

While we can’t make insurance fun, we do what we can to make it as easy as possible by providing quick 24/7 access to your insurance carrier. Most insurance carriers offer the option to pay premiums, report a claim, request a new ID card and other services through their websites.

If you’d rather just talk to a person or need any other help, give us a call or stop by our office at 619 5th St., Defiance, OH.

We like visitors and we’re happy to help!

Allstate

General Correspondence

Allstate Insurance Company
P.O. Box 12055
1819 Electric Rd. S.W.
Roanoke, VA 24018

Auto Claims Correspondence

Allstate Insurance Company
P.O. Box 660636
Dallas, TX 75266

(877) 597-0570

My Account (Make payments, update email settings):

https://myaccountrwd.allstate.com/

File a Claim:

https://www.allstate.com/claims/report-claim.aspx

Assurity Life

Client Services:
(800) 869-0355, Ext. 4279
Fax: (888) 255-2060

Customer Center:

https://assurity.com/panel/center.html

Dairyland Auto and Cycle Insurance

Policy Questions:

800-334-0090

Make A Payment

800-334-0090

My.DairylandInsurance.com

Claims Service:

800-334-0090

24 hours a day / 7 days a week / 365 days a year

Donegal Insurance Group

Encompass Insurance

Encompass Insurance
P.O. Box 4310
Carol Stream, IL 60197

My Encompass (pay bill):

https://my.encompassinsurance.com/Login

File a Claim:

1-800-588-7400

Foremost Insurance Group

Founders Insurance Company

Founders Insurance Company
1350 E. Touhy Ave., Suite 200W
Des Plaines, IL 60018

Phone number:
(847) 768-0040

Online bill pay:

https://www.foundersinsurance.com/public/paymentoptions.aspx

Claims reporting:

https://www.foundersinsurance.com/Customers_Claims/Default.aspx

Grange Insurance

671 S. High St.
Columbus, Ohio 43206

Phone number:

(800) 422-0550

Report or track a claim:

(800) 422-3030

https://www.grangeinsurance.com/claims/report-or-track-a-claim

MyGrange (online bill pay, documents):

https://www.grangeinsurance.com/login

Hallmark Speciality Personal Lines

Hallmark Insurance Company
P.O. Box 250209
Plano, TX 75025

800-486-5616

Report a claim:

800-486-5616

Make a payment and manage your policy

http://www.hallmarkinsco.com/index/make-a-payment-and-manage-your-policy

Liberty Mutual

Billing Address:
Liberty Mutual Group
ATTN: Remittance Processing
100 Liberty Way
Dover, NH 03821-7500

Life Insurance Address:
Liberty Life Assurance
Company of Boston
100 Liberty Way
Dover, NH 03820

Customer service phone number:
1-800-290-7933

Claims phone number:
1-844-339-7452

Online Claims Reporting:

https://eservice.libertymutual.com/login/?layout=nonadpt&theme=web&target=reportClaim

Online Bill Pay:

https://eservice.libertymutual.com/PmEServiceDesktopClient/pmtinnovation.html?layout=nonadpt&theme=web&drawerIndicator=pwol#pwolLanding

Progressive

Safeco Insurance

P.O. Box 6476
Carol Stream , IL 60197 

Phone number:
(800) 332-3226
Claims center:
Billing and payment options:

State Auto

518 East Broad Street
Columbus, Ohio 43215

Phone number:

833-SAHelps (833-724-3577)

My Policy (File a claim, make a payment)

https://www.stateauto.com/Policy

Travelers Insurance

Travelers Personal Insurance
PO BOX 660307
Dallas, TX 75266-0307

Billing and Policy Service Questions
1.800.842.5075

Account creation/log in (Update billing information, pay bills, documents)

https://www.travelers.com/

Report a claim

https://www.travelers.com/claims/report-claim/index.aspx or call 1.800.252.4633

Check Status of a Claim
1.800.252.4633